FAQ(영문) 게시판 리스트
Q15 I don’t understand how to use a controller.
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A15 Visit our website and go to Products > Accessories > Controllers to download the manual of the corresponding controller model.
If you need more information, please contact us by calling 1588-7477. Thank you. |
Q14 There are many different types of heating films. What kind of film do I need?
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A14 A heating film is an electric appliance and, at the same time, a semi-product. Therefore, you must choose wisely, considering various aspects in order to reduce the risks of an accident.
A heating film depends on its components to function as a heating element. Therefore, you need to be informed about the functions of these components.
Most heating films look similar. However, you must choose the products that are based on the improvements of various issues that were reported and addressed in the past. |
Q13 I need to do remodeling work. Is it possible to install the product without dismantling the floor?
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A13 Use the existing floor finish as the foundation. Install heat insulators on top of it, and then install the film and cover it up with new finishing materials to complete the installation of the new floor heating system.
Q14 Can I install the product on other places than the floor? |
Q12 Can I install the product on other places than the floor?
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A12 You can install the product on the wall or even on the ceiling. The installation can be optimized to the site of installation or the conditions required. |
Q11 What if the heating film is damaged?
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A11 With traditional floor heating panels, a damaged floor heating panel required dismantling of the floor finishing, rewiring the heat elements, and covering it up once again.
However, with our heating film, all you need to do is to finish up the damaged part with insulation tapes. Therefore, you do not require major repair work to address the damage. |
Q10 How long does it take to install your product?
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A10 For a 40 to 50 pyeong space, the installation can be finished within the same day. If it is possible to finish up within the same day, you can use the space right away. |
Q9 Is there a risk of short-circuiting or a fire if the product gets wet?
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A9 All electric appliances do not mix with water. Exposure to water or moisture can cause a failure of the product. |
Q8 How thick is the heating film?
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A8 The strap type film is composed of a base film and a Laminex film. The most commonly used thickness configurations are 0.25mm and 0.3mm.
A plane film is composed of a PE and a PET layer. The thickness comes in either 0.89mm or 0.610mm. |
Q7 How hard is it to install your product?
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A7 We would like to say it is simple. However, since the product uses electricity, you have to be informed about how to install such a product properly before installing it. |
Q6 Can I install the product on a wider surface area?
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A6 The product can be used in the main sanctuary of a church, large temple halls, kindergartens, welfare facilities, or gyms. |
Q5 Does the floor get as warm as the traditional heated floor?
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A5 The radiation heating method of the product keeps you warm with far-infrared radiation.
And, the product comes with a controller to control the temperature as you like.
You can feel the difference from the traditional convection-based space heating methods, where space is heated up by the convection of heated air from the floor. |
Q4 Do I expect to have electromagnetic waves?
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A4 The electromagnetic wave is a wave of electrons, which is a tiny particle that circles around the atom.
Therefore, anything that uses electricity emits electricity.
These electromagnetic waves are regulated depending on the level of such an emission, which may be harmful to our health in some cases.
There are almost no electromagnetic waves, as the film uses carbon instead of a coil. You can refer to our electromagnetic emission test report. |
Q3 What is the maxim temperature that can be achieved?
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A3 One of the advantages of a heating film is that you can achieve the desired temperature immediately.
At a room temperature of 15 to 17 degrees in a room that is heat-insulated, the film will achieve 40 to 60 degrees within one or two minutes, depending on wattage.
In actual installations, the rate of heating may differ depending on the number of windows and the insulation status of the building. |
Q2 What kind of finishing material is the best for the product?
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A2 Reinforced hard flooring is the best, due to the characteristics of the heating film.
If other materials are used, we highly recommend you use the film protection materials.
In particular, if the installation involves the use of finishing materials that require the use of adhesives (like deco tiles or heated floor panels,) we recommend that the installation is performed by experienced technicians. |
Q1 What is the unit cost of installation?
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A1 The unit cost of installation (per pyeong) depends on the labor cost, which can be subject to the place and conditions of the site, and the type of materials used. |